1. Introduction & Scope
Welcome to the 89 dbd Privacy Policy. We believe data protection is not merely a legal obligation — it is an ethical commitment to our members.
This Privacy Policy applies to the 89 dbd website, mobile app, live chat service, and all other digital channels. By using our platform, you agree to this policy.
89 dbd follows international data protection standards in all data processing. Our servers and data management systems undergo regular third-party security audits. Your data is never sold or shared without legitimate reason.
This policy is written in plain English so every member can easily understand it. If anything is unclear, feel free to reach out to our support team.
2. What Data We Collect
89 dbd collects only the information necessary to provide its services, ensure security, and meet legal obligations. We do not ask for anything beyond what is needed.
| Data Type | Example | Why It's Collected |
|---|---|---|
| Identifying Information | Full name, date of birth, and national ID number | To complete age verification and KYC |
| Contact Information | Mobile number and email address | Account communications and transaction confirmations |
| Payment Information | BKash/Nagad number, bank account | Deposit & Withdrawal Processing |
| Activity Data | Betting history, login timestamps, device information | Security Monitoring & Service Improvement |
| Technical Data | IP address, browser type, cookies | Fraud Prevention & Performance Improvement |
Data is collected in three ways: directly from you (registration, KYC), automatically (cookies, log files), and from trusted third parties when verification requires it.
3. How We Use Your Data
89 dbd uses your data only for the specific purposes listed below. It is never used for anything beyond these purposes:
- Account Management: Completing registration, confirming logins, and maintaining account security.
- Payment Processing: Verifying deposits, withdrawals, and transactions.
- Legal Obligations: Compliance with KYC and Anti-Money Laundering (AML) regulations.
- Customer Support: Resolving your complaints and inquiries.
- Security: Detecting and preventing fraudulent activity.
- Service Improvement: Analyzing usage patterns to improve our products and overall user experience.
- Promotional Communications: Promotional offers and updates sent only with your consent.
Important: You can opt out of promotional emails or SMS at any time — through your account settings or by contacting Support. However, essential transactional messages cannot be disabled.
5. Security Measures & Technology
89 dbd uses industry-leading technology to protect your data. Our security operates across multiple layers:
Please Note: Beyond our technical security measures, you also have a role to play. Use a strong password, keep 2FA enabled, and avoid logging in around others.
6. Cookies & Tracking Technology
The 89 dbd website and app use cookies — small files stored on your device that help personalize your experience and keep the platform running smoothly.
Login sessions and security tokens. Disabling these will prevent the site from functioning.
Page load times and crash reports. Used to improve site performance.
Remembers your language preference and theme settings to improve your experience.
Usage pattern analysis. These are not used without your consent.
You can manage cookies through your browser settings. However, disabling essential cookies may limit access to certain features.
7. Your Data Rights
89 dbd believes you should have full control over your own data. That's why we uphold the following rights:
To exercise any of these rights, contact 89 dbd Support. We will respond within 30 days. Please note that where legal obligations apply, we may be required to retain certain data.
8. Data Retention Period
89 dbd does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal obligations:
- Account & Identity Information: For the duration of active membership and up to 5 years after account closure (in accordance with AML regulations).
- Transaction Records: A minimum of 5 years after the last transaction.
- Communication Logs: Support tickets are retained for up to 2 years.
- Cookies & Technical Logs: Typically 90 days to 1 year.
- Marketing Consent Records: 3 years after consent is withdrawn.
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.
9. Protection of Minors
89 dbd strictly does not serve anyone under the age of 18. Collecting data from minors is completely against our policy.
If we ever discover that a minor has opened an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian becomes aware of their child's account, please contact Support.
89 dbd reserves the right to request a national ID card or birth registration certificate for age verification purposes.
10. Privacy Policy Updates
89 dbd may update this Privacy Policy as needed. Changes may be driven by new legislation, technological developments, or improvements to our services.
- For significant changes, you will be notified in advance via email or in-app notification.
- For minor changes, the date on this page will be updated accordingly.
- Continued use of the platform after any update will be considered acceptance of the revised policy.
If you have any questions about this policy privacy@89dbd.betWrite to us or reach out via the support chat.
Why You Can Trust 89 dbd with Your Data
The Core Pillars of Our Privacy Protection
Bank-Grade Encryption
All your personal and payment data is protected with 256-bit SSL/TLS encryption — the same standard used by banks.
No Data Sales
89 dbd will never sell your personal data to third parties under any circumstances. Doing so would be a direct violation of our core principles.
Your Control
You have the right to view, correct, download, or delete your personal data — and you can submit a request at any time.
Minimal Data Collection
89 dbd only collects data that is strictly necessary to provide our services. Requesting excessive information goes against our policy.
Regular Security Audits
System audits conducted every three months by independent security firms — we proactively identify our own vulnerabilities before others can.
Transparent Policy in English
Our Privacy Policy is intentionally written in plain, simple language so every member can understand it in full — no legal expertise required.
The Most Frequently Asked Security Questions
Common Member Questions & Answers
Yes, enabling two-factor authentication (2FA) is highly important. Even if someone obtains your password, they still cannot access your account — because the second step sends a one-time OTP to your mobile.
Steps to Enable:
- Log in to the 89 dbd app or website.
- Go to Account Settings → open the "Security" section.
- Click on the "Two-Factor Authentication" option and confirm your mobile number.
- Complete verification using the OTP sent to you.
From that point on, a 6-digit code will be sent to your mobile every time you log in. Without this code, no one can access your account. 89 dbd strongly recommends that regular bettors keep 2FA enabled at all times.
That's a fair concern, and we take it seriously. 89 dbd uses multiple layers of technology to protect your NID number, mobile banking details, and personal data:
- Transmission Security: All data travelling from your phone or computer to our servers is protected with 256-bit SSL encryption — no one can view it in transit.
- Storage Protection: NID and financial data stored on our servers are secured using AES-256 encryption.
- Access Restrictions: Only a small number of designated 89 dbd staff can access specific data for specific purposes — and every access is logged.
- Development Data: Full mobile banking numbers are masked in the database — access to complete numbers is strictly limited.
If any suspicious activity is detected — such as a login from an unrecognized location — 89 dbd will notify you automatically. Stay vigilant, and if anything seems off, change your password immediately.
Start Playing with Your Data Secured
Your privacy is protected at 89 dbd. Register today and join Bangladesh's most trusted betting platform.